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SITA has released its latest Baggage IT Insights 2023 as part of an ongoing research effort to provide the air transport industry with valuable statistical analysis and comparative figures on mishandled baggage in different regions of the world. This report represents a longstanding collaboration between SITA and our research team, driving large-scale empirical analysis. A key message of this report is that the mishandled baggage situation is improving as airlines continue to recover from the pandemic and passenger numbers return to their pre-pandemic levels.

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